Our Events & Training
HR Business Solutions

Expert advice, practical solutions

See It & Say It - Proactive Performance Management (July) - event now sold out, please register for August or October events

Are you a SISI?

'See it Say it' (SISI) is when you see behaviour or performance that is unacceptable and you say something immediately while the issue is small and before it escalates - it is a proactive performance management strategy. SISI also applies to when you see positive behaviour. By the manager acknowledging positive behaviour in the workplace it helps to reinforce and encourage repeat behaviour in the future.

The key to this every day management technique is to see the behaviour and say something the first time you observe it, this way you do not risk sending the wrong message to the employee by allowing acceptable behaviour or performance to continue for weeks or months before saying anything.

The longer you leave 'saying it' the more difficult the conversation becomes for you the manager, for a number of reasons:

  • some managers find it difficult to discipline long term employees (it is a bit like pulling your husband up for leaving the toilet seat up after not saying anything for 5 years!).
  • The closer the relationship you have with your employees the harder delivering unpopular such messages can be.
  • You cannot justify why this behaviour or standard of performance is suddenly not ok after accepting it in the past.
  • for new managers and team leaders - you may simply lack the skills, experience or confidence to have tough conversations.

 

The key to the "see it and say it" performance management strategy is to ensure that you hold everyone accountable for unacceptable behaviour or performance all of the time. Being inconsistent as a manager sends mixed messages to staff regarding your performance expectations.

This training workshop will teach managers and team leaders at all levels  the art of Proactive Performance Management so all of your leaders can proudly call themselves SISI's!!

When:
Tuesday, 22 July, 2014 - event now sold out, please register for August or October events
8.30am - 9.00am - arrival & networking
9.00am - 1.00pm - training workshop (lunch provided at the conclusion of the training)

Where:
HRBS Office
Level 3, 471 Adelaide Street, Brisbane
(entry via Macrossan Street)

Presenter:

Kerry Atkinson, HR Consultant

Kerry has a varied background with a wealth of human resource experience across a variety of industries and is passionate about working with businesses to ensure the effective management of people and successful outcomes for all. Kerry has a real talent for assisting client with tricky performance management issues and getting good outcomes.

See It & Say It - Proactive Performance Management (July) - event now sold out, please register for August or October events
See It & Say It - Proactive Performance Management (July) - event now sold out, please register for August or October events